Return & Refund Policy
Website: https://tyron.store
At Tyron.store, customer satisfaction is important to us. However, due to the nature of our business model and our commitment to fair trade, our return and refund policy is subject to the following terms and conditions:
1. Return Eligibility
Products are eligible for return only in the case of manufacturing defects. The following conditions apply:
- The product must be unused, unaltered, and in its original packaging.
- The customer must report the manufacturing defect within 180 days from the date of receiving the item.
- The item must be shipped back to the manufacturer or designated return address for inspection and verification.
- If the defect is not confirmed by the manufacturer, no refund or return will be processed.
2. Exclusions from Returns and Refunds
You are not eligible for a return or refund in the following cases:
- Any damage caused after the product was received (e.g., through misuse, mishandling, accidents, or modifications) voids your right to request a return or refund.
- Returns are not accepted for reasons such as:
- Change of mind.
- Wrong color or size ordered.
- Shipping delays due to couriers or customs.
3. Refund Conditions
Refunds will be issued only if the product is confirmed by the manufacturer to be defective due to a manufacturing fault.
- Refunds will be processed only after:
- The product is returned and received.
- The manufacturer completes the inspection and confirms the defect.
- If the defect is confirmed, the full purchase amount will be refunded to the original payment method within 7–14 business days.
4. Non-Refundable Payments
Tyron.store does not refund any payments made in error, regardless of the amount or reason.
Please ensure all details (product, quantity, shipping, and billing) are correct before completing any transaction.
5. Legal Disclaimer
- Tyron.store and its management shall not be held liable for any customer-caused damage or misuse of products.
- By completing a purchase on our website, you acknowledge and agree to this Return & Refund Policy in full.
- Customers waive any right to legal claims related to denied returns or refunds under the terms specified above.
6. Contact Information
For return requests or questions about this policy, please contact us:
📧 Tyroneservice@tyron.store